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100%
Handcrafted
100% Real wood
100% Guaranteed
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Frequently
Asked Questions about Toy boxes
What
are the exact dimensions of the
toyboxes?
Are
the handcrafted toyboxes made of real
wood?
What
about the optional solid cedar
base?
What
kind of finish and stain do the toyboxes
have?
Can
I order an unfinished
toybox?
Is
the toybox safe?
IWhat
are the Policies for Damaged parts, Returns and
Exchanges?
Is
assembly required?
What
about shipping costs?
How
is it the toy chest
shipped?
How
long does delivery take?
I
want to give the toybox as a gift. How can this be
arranged?
Is
this a secure site for my credit
card?
Other
payment options?
Policies How
can we contact Wood
Creations?
- What
are the exact dimensions of the toyboxes?
- Handcrafted toyboxes -
- outside dimensions are 40"L
x 21" W x 20" H
- Inside dimensions are 36"L x
18 1/2"W x 17"H.\
- Manufactured
toyboxes
- Dimensions are marked
throughout the website next to the description of
the manufactured toyboxes. All the manufactured
toyboxes are smaller in size than the handcrafted
toy chests. If you want lots of storage, buy our
handcrafted toybox!
- Are they
made of real wood?
- Our handcrafted toy chests are
made of wood
beautiful wood! Solid oak is used
for the corner posts. Oak veneered panels are framed
with solid oak. The cherry and espresso toyboxes are
made from birch wood.
- The manufactured toyboxes have
wooden components, however furniture grade fiber board
and plywood are used with many of the manufactured
toyboxes.
- What
about the optional solid cedar base?
- The classic blanket chests of
years ago were always made of cedar. This would
protect cloth items from insects, etc. For only $30 we
can add a solid cedar base in the bottom of a
handcrafted toybox and blanket chest. The cedar we use
is aromatic "eastern" cedar which has the traditional
cedar chest aroma. This not only has a functional
purpose but also adds style to the wooden chest.
- What kind of
finish does the handcrafted toy box have?
- The stain we use for the oak
toybox has warm amber coloring with slight reddish
tones. The finish would be best described as a natural
oak finish. We use just enough stain to bring out the
beautiful oak grain. The topcoat is a clear satin
finish.
The cherry handcrafted toybox has a deep rich reddish
color stain and topcoated with clear satin finish. You
can see the grain through the stain for a beautiful
finish.
The espresso toybox is very dark and almost black,
however when you put something black next to it you
can tell that it a deep reddish brown. It is also
clear coated in a satin finish. The stain is so dark
that the grain of the wood is hardly noticeable.
ALL of our finishing products are lead free and safe
for children!
- Can I order
an unfinished toybox?
- Yes, our handcrafted toybox and
blanket chest are offered as an unfinished (unstained)
product. You save $45.00 if you stain the chest
yourself. It can be very rewarding to finish your own
box! You can then match to any decor. Most stains with
a polyurethane topcoat will work well. We recommend a
product made by Minwax called "Polyshades" that is a
polyurethane and stain mixed together which is very
easy to use. Finishing instructions are included with
your purchase. Sorry, unfinished toyboxes are not
available with laser engravings.
- Is the toybox
safe?
- The toyboxes and blanket
chestes are designed for the safety of our family and
yours! Our employees have children and have used these
toyboxes in their own homes. We have never had a
complaint about safety from any of our customers in
over 10 years in business.
The most important feature of
our toyboxes are the lid supports so the toybox does
not slam down when lifted up. Whatever the lid
position, it does NOT drop. ALL of our toyboxes,
whether manufactured or handcrafted, have well
designed lid supports.
- Endorsement
of lid supports used in Classic Oak
Toyboxes and Blanket Chests
Taken from Fact Sheet #74- Consumer Product Safety
Commission, Washington D.C.
- "If you are buying a new
toy chest with a hinged lid, make sure it has a
lid support that will hold the lid open in any
position...one supplier of hinges to the
cabinetmaking industry (Carlson Capitol
Manufacturing Co.) makes a spring-loaded support
device...this device conforms to the voluntary
standard set by the Consumer Product Safety
Commission in 1984."
- Wood Creations Inc. uses
these same lid supports recommended by the
Consumer Product Safety Commission.
- ALL of our finishing
products are lead free and safe for
children!
- ALL of our toy chests
include air ventalation required by the Consumer
Product Safety Commission
- What are the
policies for Damages, Returns and
Exchanges?
- Damaged Toybox - If you
receive a damaged toybox because of shipping damage,
please call or e-mail us. We will send out replacement
parts at no extra charge.
- Manufacturing Defect
- If a toy box appears to have a
manufacturing defect, email us for instructions. If
for any reason there is a manufacturing defect within
one year of purchase, we will send out new replacement
parts.
- Returns
- Wood
Creations is dedicated to customer satisfaction. If
you are not completely satisfied with your toybox
within 30 days, please call or e-mail us for return
instructions. Toy chests must be returned in original
condition and packaging for a full refund. Return
shipping costs will be at the customer's expense.
- Is
assembly required?
- Yes, all of our toyboxes are
ready to assemble and require about 20 minutes of your
time.
- What about
shipping costs?
- Shipping
is Free
to our customers in the US lower 48 states. Shipping
to Canada is free, however we do ask that you select
our special fee for prepaid broker, duty and tax fees.
These will be paid by us in advance when you prepay
the fee.
We also can ship Fed Ex Express if you wish. Please
use the dropdown menu in our shopping cart for more
information.
For other locations in the world please contact Wood
Creations Inc. so shipping rates can be arranged.
(contacting
us)
- How
is it shipped?
- The toybox and blanket chest
will be shipped Fed Ex Ground. We can also ship Fed Ex
Express. Please see
our shopping cart for express options.
- How long does
delivery take?
- Toyboxes and blanket chests are
custom made with your specifications. Most of the year
allow 2 to 3 weeks for delivery, however we ship many
of the styles within a one week time period. E-mail us
for current delivery times. contact
us
- I want to give
the toybox as a gift. How can this be
arranged?
- No problem. Go ahead and order
your toy box. Within our shopping cart you will see a
text-box to write us a note. Give us special
instructions such as an alternated shipping address,
requested arrival date, or any other information that
will help you make it a terrific gift and surprise! We
will put a note with the packing slip. We never write
any dollar amounts or invoice amounts on the packing
slip. The recipient will not know the amount paid for
the toybox.
- Is this
a secure site for my credit card?
- Yes, VERY safe and secure.
Credit card processing is done through our shopping
cart. The information you submit is encrypted,
meaning it is coded so nobody can intercept the
transaction. We have been in business for over a
decade and have NEVER had a problem with credit card
information being stolen or intercepted. If you wish,
we can also take the order over the phone.
(ordering number: 701-214-1520)
- Other
payment options?
- If you do
not want to order online, we have an order form
which you can print and fill
out.(order
form)
With this option you can pay with a money order or
cashiers check. We do NOT accept personal
checks.
- How
can we contact Wood Creations Inc. ?
(contacting
us)
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